Frequently Asked Questions
All your questions about pv88, answered in one place
Every question you might have about deposits, withdrawals, accounts, live casino, mobile gaming, and VIP benefits — you will find clear answers to all of them on this page.
pv88 is a secure and reliable platform for online gaming enthusiasts in Bangladesh. Whether you are a new player or experienced — knowing the rules for deposits, account management, live dealer games, tips for playing on mobile, or VIP cashback makes the experience smoother. Detailed answers to 23 questions across five categories are provided below. If you cannot find your question, contact us via our 24/7 live chat or email.
Go to the pv88 deposit page and select bKash. You will be shown a payment number — send money to that number from your bKash app and submit the transaction ID. Your pv88 wallet balance is usually updated within a few minutes. The minimum deposit amount is just ৳100.
Yes, Nagad is one of the supported payment methods at pv88. Select Nagad from the deposit page, make the payment to the provided number, and enter the reference number on the site. The process is just as straightforward as bKash. The minimum deposit amount is ৳100, which applies to all payment methods.
The minimum deposit at pv88 is ৳100 for all payment methods. This applies equally to bKash, Nagad, Rocket, Upay, and bank transfer. You can easily get started with a small amount, which makes it convenient for new players.
pv88 currently supports five payment methods: bKash, Nagad, Rocket, Upay and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). All methods are fast and secure — protected with SSL encryption.
Sometimes there may be a short delay due to network lag. Save your transaction ID or screenshot and refresh the page. If the issue persists, contact us via live chat or at [email protected] with proof. Our support team is active 24/7 and can resolve the matter quickly.
No, each person is allowed only one account at pv88. Creating multiple accounts goes against the platform's rules and may result in account suspension. Following this rule is important for everyone in order to maintain a fair gaming environment.
Registration typically requires a username, password, and contact information. Make sure you provide accurate and up-to-date details to avoid any issues during withdrawals or when contacting support. pv88 is open only to those aged 21 and above.
Use a password of at least 8 characters that includes uppercase and lowercase letters, numbers, and special characters (@, #, $, etc.). Avoid simple passwords (such as 123456). Do not share your password with anyone and change it regularly to keep your account secure.
Logging in from a new device may involve a verification step. This is for the security of your account. Log in using your registered details. If you run into any issues, let us know via live chat — our support team will assist you quickly.
Use the "Forgot Password?" option on the login page. You can recover your password using the details you provided at registration. If that does not work, contact us directly at [email protected] or via live chat — we offer support in both Bengali and English.
In live roulette, a real dealer uses a spinning wheel. Players place bets on numbers, colors, or groups of numbers. The number where the ball lands is the winning number. The entire process is broadcast live in high-definition streaming, making the experience transparent and trustworthy.
In regular online games, results are determined by a random number generator (RNG). In live dealer games, a real person runs the game from a studio and everything is visible via video stream. It gives a feel much like a real casino, but you can enjoy it from home.
Baccarat is actually quite a simple game. You just need to bet on one of three options — "Player", "Banker", or "Tie". The hand whose card total is closest to 9 wins. For beginners, starting with small bets and observing the rules of the game closely is a good approach.
Yes, both Teen Patti and Andar Bahar are available in the live casino section at pv88. Teen Patti is a popular South Asian card game played with three cards. Andar Bahar is a simple prediction-based game where you choose which side a card will match on. Both games can be enjoyed via live streaming.
Absolutely. pv88's live casino is fully optimized for mobile browsers. Use a stable internet connection (4G or Wi-Fi) for the best experience. Keeping your screen in landscape mode gives you a better view of the live table video.
Yes, old cached data can sometimes slow down page loading. Use the "Clear Cache" or "Clear Browsing Data" option in your browser settings. Then reopen the page — in most cases the issue is resolved. Keeping your browser updated is also important.
pv88 can be played directly in a mobile browser — no separate app download is needed. Open pv88.mom in any modern browser such as Chrome, Firefox, or Safari and play as normal. The entire site is built to be responsive for mobile.
pv88 runs well on any Android or iOS smartphone or tablet. Using a recent operating system and an updated browser gives the best performance. The site also works on older phones with less RAM, though a better device provides a better experience.
Yes. Open pv88.mom in Chrome or Safari, then select the "Add to Home Screen" option from the browser menu. This adds the site as an icon on your home screen like an app, so you can open it directly without typing the URL each time.
Once your connection is restored, log back into the site — the game state is usually saved on the server. If any round appears incomplete, let the support team know. Use Wi-Fi or 4G/5G for a stable connection, and close background apps while gaming.
The more you play at pv88, the faster you move up to higher tiers. Your gaming activity is tracked automatically and your tier is upgraded when the required level is reached. No separate application is needed — the system will move you to the next level on its own.
Each week, a set percentage of your total bets is returned to you as cashback. The higher your tier, the higher the cashback rate. It is added directly to your wallet and the conditions for using it are very limited. It is a genuine financial benefit for regular players.
In addition to weekly cashback, VIP members enjoy priority support, exclusive promotions, and tier-specific special offers. At higher tiers, there is the possibility of fast-track withdrawals and personalized service. In short, the higher your tier, the broader the range of benefits.
pv88 has five VIP levels:
- Bronze — weekly cashback up to 0.2%
- Silver — weekly cashback up to 0.3%
- Gold — weekly cashback up to 0.5%
- Platinum — weekly cashback up to 0.6%
- Diamond — weekly cashback up to 0.8%
Weekly cashback is generally processed at a set time each week and added to your wallet. To find out the specific schedule, contact us via live chat or at [email protected]. Once you receive the cashback, it can be used directly in games or withdrawn.
Have more questions? We are ready to help
If you did not find the answer to your question in this FAQ, contact our 24/7 support team directly — assistance is available in both Bengali and English.
Chat with us on live chat — anytime, 24/7
Email us: [email protected]